Contact us

For questions about orders, shipping & returns, account help, product info or anything else, start a chat with us or fill out the form below.

Contact form

P.S. Meet Scarlett!

One of our bright and beautiful LU&ME models.

Now you can put a name (and a glow) to the face you’ve seen throughout our collection. Scarlett embodies the calm, warm energy that inspires our designs, and she’s here to remind you there’s always a real person behind every piece and every message.

Say hi when you drop us a note — we'll be sure to let her know!